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ISSUES

Raising the money on paper -
the resources study

Change always brings challenges.  When organisations change, when they grow or reorganise, the need to meet new financial challenges often emerges. It is our business to know how to deal with these challenges.  In four decades of experience Compton International has found that the first hurdle to clear in understanding how to raise large amounts of money, is to appreciate that you don’t need to convince everybody to give, to succeed.

In fact, major fundraising campaigns achieve their goal with at most only a few hundred gifts.  Invariably over 80% of the fundraising target is raised from less than 20% of the total number of givers, with one gift in excess of 10% of the total amount secured.  In other words, if you plan to raise ten million pounds, you should aim to achieve a top gift of at least one million pounds. 

Too often we have seen essential improvements to a worthwhile not-for-profit organisation put off or never completed because of a misguided belief that the support of the whole constituency is necessary before mounting a major fundraising campaign.  While for some this is yet another convenient excuse for ignoring change and avoiding fundraising,

for most it gives the cynics and nay-sayers in an organisation more influence than they deserve.

To successfully meet future financial challenges the leaders of your organisation should guard against falling hostage to the few who inevitably avoid change.  Rather than expending limited resources on attempts to convert them, you should consider focusing your efforts on how to convince the few people that you need to give generously to your project for it to succeed.

Apathy will be your greatest threat.  While the vast majority of the supporters of your organisation may accept the need for the changes you propose, to move them all to make a meaningful gift will take a Herculean effort.  So why not focus your efforts on securing the support of those who are most able to help you achieve your goal?  Our experience is that this is the key to raising really significant sums.

The first step in the process is to determine the extent of the human and financial resources that may be available to your organisation.  It is essential that you involve your most affluent and influential supporters from the very outset in a constructive way such as participating in a fundraising resources study.

Do we mount a campaign or an appeal?

A capital fundraising campaign is an organised course of action focused on raising a large sum of money, as quickly as possible, from a relatively small number of prospective givers for a specific project or programme.  It is not a broad-based community appeal for funds from the wider public, although that may come later.

The first step to campaigning…

The first step in organising a successful campaign is to work out where the money might be for the project you have in mind and who would be willing to join the fundraising team.  The feasibility of mounting a campaign can best be determined by ascertaining the human and financial resources available for your project through the research done as part of a resources study.

Why bother with research?

While the response to this question would appear to be obvious, it is remarkable how many eminent institutions move straight into multi-million pound fundraising campaigns without consulting their prospective givers and volunteer workers.

The heroic “let’s just get on with it and jump in at the deep end!” mentality (usually put forward by those with no experience of capital campaigning) is nothing but a sink or swim strategy that has led to some epic institutional ‘sinkings’.

All for the want of a bit of common sense in testing the water first to take some sensible soundings.

Test the water!

In fact, in an age when the demands of accountability and fiduciary responsibility placed on not-for-profit Boards have never been greater, it is increasingly being seen as a lack of due diligence not to begin fundraising planning with some form of resources study.

While there is little as positive for the long term well being of an organisation than a successful capital fundraising campaign, sadly the consequences of a failed campaign can be devastating.

So, what is a resources study?

In a nutshell, a resources study is a qualitative research process that identifies your organisation’s readiness for a fundraising campaign and identifies two important resources: contributable funds, and the volunteer workers who will become the champions to give and get them.

Guidance from your Godparents

In some respects, the resources study can be regarded as a visit to your institutional Godparents to seek the benefits of their wisdom before you embark upon a major venture.

The combination of your godparents’ influence and affluence (and their access to others with these qualities) is usually impressive.  Their willingness to get involved in your project, at this important time in your institutional development, will be a crucial success factor for your campaign, if it proceeds. 

What form does it take?

The resources study takes the form of confidential, behind the scenes interviews with a cross-section of your organisation’s leaders, givers, influential friends, staff members and other prospective supporters.

The response of these key constituencies to your proposed project, and their guidance on how best to make it a financial and community relations success, will determine if and how you make your campaign public.

In planning for a resources study you need to undertake three important steps.

Step 1:  Case Statement

Harold J Seymour is regarded as one of the grandfathers of capital fundraising.  In his book “Designs for Fund-Raising” he offers a description of the case statement that, in our opinion, has never been bettered:

“The basic document [required for the enlistment of leadership, the enrolment of workers and the solicitation of the first pace-setting gifts] has come to be known as the “case statement”.  And this is the one definitive piece of the whole campaign.  It tells all that needs to be told, answers all the important questions, reviews the arguments for support, explains the proposed plan for raising the money, and shows how gifts may be made and who the people are who vouch for the project and will give it leadership and direction.”

However, at this stage of the process there’s no need to make a meal of the case statement.  It should look and feel like an advanced draft document - not a finished piece.  Otherwise, your interviewees will feel that the exercise is fait accomplis, that their opinions are redundant and that you are only after their money! 

Therefore your case statement should detail:

  1. The vision that has inspired the project.
  2. A description of the project, its cost and the fundraising target.
  3. A brief history, philosophy and achievements of your organisation.
  4. The reasons the constituency will respond.
  5. The identifiable facts that justify the project, including the urgency of the need.

The preliminary case statement can also be brought to life by including basic architect’s drawings, artist’s impressions and people-based photographs as appendices.  These will help interviewees to better visualise the project and the people and community benefits that will flow from it.

The following questions should helpful in formulating your campaign case statement:

  • What is the specific need for which funds will be sought and over what time period are they required?
  • What constitutes the market for this need?
  • Is there a current statement of your organisation’s philosophy and objectives?
  • Who are the key people associated with your organisation whose names will give stature to this project?
  • Who will respond to your organisation’s needs and why?
  • What benefits will accrue to them as a result?

If the project for which you are considering seeking funds cannot be written into a positive case statement that justifies its objectives, then you need proceed no further with your planning for a study.

Step 2:  Test scale of giving

The test scale of giving is a pattern of gifts (drawn up from past experience of capital fundraising campaigning) that shows how many gifts need to be achieved, and at what levels, for a funding goal to be attainable.  It has been our experience in managing over 1,000 campaigns that:

  • Most multi-million pound campaigns achieve 80% of their target from only 100 to 150 gifts, of which
  • The top ten gifts usually account for 45% to 55% of the target, which would include
  • The largest gift at normally 10% to 15% of the amount raised.

The test scale of giving is reviewed with interviewees during the resources study and depending on their comments about where funds may be for your project, it should then be adjusted accordingly.

Step 3:  Quality interview list

A resources study is only as good as the calibre of the interviewees.  As we have said before, successful capital campaigns need to access influence and affluence.  Your organisation will probably have access to such influencers (albeit, sometimes, two or three spheres removed from your core constituency).  Your organisation’s Godparents need to be interviewed and involved in helping to expand the interview list. 

Nevertheless, it should be remembered that the resources study is a qualitative research process.  Most experienced fundraising consultants will quietly admit that positive studies (and subsequent recommendations for an organisation to move to a full and public campaign) hinge upon the comments of half a dozen powerful interviewees!  This applies for campaigns big and small.

(Which begs the question as to why some studies we have seen in the ‘marketplace’ have involved over 100 interviewees and take six months to deliver - with resulting exorbitant professional fees!)

Setting the scene …

Once these three preparatory steps have been completed, it is time to get on with the all important personal interviews. 

The shape and direction of study interviews will vary from project to project and interviewee to interviewee.  Generally, we do not recommend the preparation of formulaic check-lists or questionnaires completed by the study manager as interviewees are push-polled through their responses.

Conducting resources studies is as much of an art as it is a science: ‘gut’ instinct as much as empirical evidence.  Inexperienced interviewers generally let the mechanics of the process get in the way of an intuitive reading of what the interviewee is really thinking and feeling about the project.

A good study manager creates a professional but relaxed environment in which interviewees really feel they can speak their minds.

Asking the right questions …

As a result of the resources study, your organisation should have honest answers to the following questions:

  1. Is your institution’s community relations environment conducive to fundraising success?
  2. Is the project regarded as attractive, urgent and worthy of financial support at high levels?
  3. Is the test scale of giving realistic and attainable?
  4. Is the volunteer leadership necessary for the success of the campaign available?
  5. When should you embark upon your campaign - and over what sort of period of time?
  6. Are your institutional resources geared for a successful capital campaign?

Winning your fundraising campaign on paper

In getting frank answers to these key questions through a detailed resources study report and preliminary action plan, your organisation begins the important process of transferring ownership of the fundraising project to volunteer leaders and winning the campaign on paper.

So when you next endeavour to meet the financial challenges that come with change in your organisation, remember to focus on converting the few that you need to give generously and avoid being paralysed into inactivity by the those who fear change and fundraising.

Summary

  • A capital fundraising campaign is an organised course of action focused on raising a large sum of money, as quickly as possible, from a relatively small number of prospective givers for a specific project or programme.
  • Test the water first with a resources study which is a qualitative research process that ‘raises the campaign on paper’ by identifying sources of financial support and volunteer leadership.
  • A resources study involves confidential interviews with people of influence and affluence with an affinity to your organisation.
  • The fundraising resources study has three components:
    • The preliminary case statement
    • The test scale of giving
    • The quality interview list
  • Ask the right people the right questions before you embark upon your capital campaign.
  • This common sense process will generate volunteer ownership of your project and allow you to better position your fundraising campaign to achieve its full potential.

Compton House   High Street   Harbury
Leamington Spa   Warwickshire   CV33 9HW   United Kingdom
Tel: +44-(0)1926-614555   Fax: +44-(0)1926-614599
Enquiries@ComptonIntl.co.uk   www.ComptonIntl.com

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